Frequently Asked Questions

At Solar First, we know that switching to renewable energy can feel like a big step. That’s why we’re here to make it simple. Whether you’re thinking about solar panels, battery storage, or EV chargers, we’ve answered some of the most common questions to help guide your decision.

If there’s anything else you’d like to ask, don’t hesitate to get in touch. We’re always happy to help.

The logo for Solar First, a company who provide a number of renewable energy services.

What renewable energy services do you offer?

We install solar panels, battery storage systems, and electric vehicle chargers for homes and businesses. We also offer solar panel maintenance and upgrades, and we’re always on hand to offer clear, practical advice on how to get the most from your system.

Which areas do you cover?

We provide local, expert service across Rutland, Leicestershire, Northamptonshire, Lincolnshire, and Cambridgeshire. By focusing on our local area, we’re able to deliver tailored support and responsive aftercare without overstretching.

Are your installers accredited?

Yes. All our installers are certified and accredited by MCS, RECC, OZEV and NICEIC. That means your installation will be carried out to the highest standard, meeting the requirements for any government-backed funding or export tariffs.

Will you help me understand how to use my system?

Absolutely. We know renewable technology is new for a lot of people, so we’ll take the time to explain how everything works, from using your EV charger and monitoring your solar output, to storing and using excess energy efficiently.

What do I need to consider before installing solar panels?

A few key things: the size, angle, and orientation of your roof; how much sunlight it gets; and your current energy usage. During our survey, we’ll assess your property and give you honest advice on whether solar panels are right for you and if so, what system would work best.

How can I get a quote?

Just get in touch via our contact form, email, or give us a call. We’ll have a quick chat to understand what you’re looking for, then provide a personalised, no-obligation quote tailored to your property and energy needs.

Do you offer warranties?

Yes. All our installations come with product and workmanship warranties, giving you peace of mind that your solar panels, batteries, or EV charger will stand the test of time.

How long does installation take?

It depends on the system. A single EV charger might be fitted in a few hours, while a full solar panel and battery system could take a couple of days. We’ll provide a clear timeline once we’ve carried out a survey and agreed the details.

Will solar panels really save me money?

Yes, many customers see significant savings on their electricity bills. By generating your own power (and storing it if you have a battery system), you can reduce how much you rely on the grid, especially during daylight hours.

Do solar panels need much maintenance?

Not a lot, but regular cleaning and occasional checks can help keep your system working efficiently. We offer solar panel maintenance and can provide guidance on simple upkeep to maximise performance and lifespan.

Can I add a solar battery to my existing solar panel system?

Yes. If you already have solar panels, we can retrofit a compatible battery storage system to help you make better use of the energy you generate. We’ll assess your current setup and advise on the best options for expanding your system.

Can I charge my EV using solar panels?

Yes, combining solar panels with a battery and smart charger allows you to power your EV using the energy you generate. It’s a great way to reduce running costs and make your driving even more sustainable.

Is planning permission required for solar panels?

In most cases, domestic solar panel installations fall under permitted development rights, meaning you won’t need planning permission. There are exceptions for listed buildings or certain conservation areas, and we’ll advise you during your consultation.

Can you help with government grants or funding?

Yes. We stay up to date with available grants and incentives like the Boiler Upgrade Scheme and OZEV funding for EV chargers. If you’re eligible, we’ll help you with the paperwork and explain what support is available.

Do you offer commercial installations?

We do. We work with businesses of all sizes to install solar panels, EV chargers, and air source heat pumps across commercial, industrial and agricultural settings. Find out more about renewable energy for businesses here.

How do I monitor my system’s performance?

Most of the systems we install include a user-friendly app or online portal so you can see how much energy you’re generating, storing, and using in real time. We’ll show you how it works during installation and make sure you’re confident using it.

Do you have a question about solar panels, battery storage or EV Chargers?

We're always happy to help. We love sharing our knowledge and we love helping our clients achieve the right energy system for their needs, so please contact us today and we'll be happy to answer any question you have on solar panels, solar batteries and electric car charging systems.